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Showing posts from August 22, 2020

The missing guide to remote onboarding

  0. Equipment, accounts, access should all be setup BEFORE day 1. If someone starts work without these things you need to make that process better first. 1. First thing should be a video call with your manager. Ideally they will be available for questions for at least the first 1/2 of the day. If you run into problems they should be able to take action right away and not when they're done with meetings 2. The manager should prepare a list of things to read in your first week. Wiki, chat rooms, code, etc. This list should be explained during the first call and sent as an email to reference over the first few weeks. One of those links should be documented expectations. Not informal, verbal information. Documented publicly to make sure everyone is on the same page (new hire, manager, co-workers) Ideally every company >100 people will have an up to date website with org chart information, user aliases, email, phone numbers, etc. This is going to be crucial to new hires to understan